
We’re a leading UI/UX & digital interface agency.
How we can help

User Experience Design (UX)
Craft seamless, user-centric experiences that captivate and retain your audience, boosting engagement and satisfaction.

User Interface Design (UI)
Create visually stunning, intuitive interfaces that make interacting with your product a pleasure, enhancing user satisfaction and conversion rates.

Front End Development
For products, websites, mobile apps and more, we adopt the very latest tech & programming languages to deliver the best solution for your business.

A/B Testing
Optimise your user journey through data-driven experimentation, refining every interaction to maximise conversion rates and user engagement.

Inspirational Content
Ignite your audience's passion and drive with captivating content that not only informs but also motivates, leaving a lasting and inspiring impact.

Back End Development
Empower your website or application with robust, efficient back-end development to support seamless functionality and exceptional user experiences.
UX Website Features
User experience (UX) is crucial for the success of a website. Here are some essential
features that contribute to a positive UX on a website

Questionnaire– UI/UX
Help your audience in deciding their product
Questionnaire– UI/UX
Designing a questionnaire involves careful consideration of the research objectives, the target audience, and the type of information you want to gather.
1. Define Your Objectives:
- Clearly outline the goals and objectives of your research. What specific information do you want to collect, and how will it contribute to your overall study?
2. Identify Your Target Audience:
- Understand the characteristics of the people you will be surveying. Consider demographics, knowledge levels, and any other relevant factors.

Video Libraries by Categories
Demonstrate the use and application of your products
Video Libraries by Categories
Creating a video library organised by categories can enhance the user experience by making it easier for users to find and explore content.
Create main categories that broadly represent the content available. For example:

PDP Call to Actions (CTAs)
Help navigate the product page in what's next
PDP Call to Actions (CTAs)
Crafting an effective CTA involves a combination of persuasive language, design elements and strategic placement. However, it is more than just language, customers when engaging with your product page need additional information (FAQs), what options to choose, quantities and what this product may relate to – for this there are several sections with Call to Actions – make them stand out, and help users decide what to do next.

Sticky Announcement Bar
To enage user quickly about Sales, New Products, Events etc.
Sticky Announcement Bar
An announcement bar being present as you are browsing pages helps keep the customers engaged, all the while keeping them focused in the event at hand. Especially useful on Sales days, this attention grabbing bar will help with your conversions.

Quick Buy Popup on Collection Pages
Make it easier to see and purchase based on large collections
Quick Buy Popup on Collection Pages
When browsing a collection, especially large ones, you might be enticed to add some products to your basket, and then spend a bit of time in doing a final selection. To do this, the Quick Buy Popup which is a modal window can help you browse and add-to-cart all at once. With the full flexibility of selecting your variants and quantities, you can then see your selection in the flyout cart. We can also integrate You May Also Like in the flyout cart if you are matching products to your selection – all on the Collection page.

Shop by Size
Helps users to select sizes online for a confident purchase
Shop by Size
When matching a human figure to a product, the virtual shopping experience is getting challenged on size in either scale or dimension. Therefore when giving choice to the audience, a reference point must be provided to their reality to have the search results give them the relevant sizes. In this example, we take on a Bra size from various countries, and then provide an output of the sizes that would match their bust size. We show different styles that match the sizing charts – making the experience for users easier to find and purchase with confidence.

Collection Thumbnails Slider
An Easy way to visually display your multiple collections
Collection Thumbnails Slider
Mega Menus might be one option, but visuals are a lot more enticing than just clicking on text. Using a Slider, you can represent all your collections with a swipe of a thumb or finger on your smartphone, or a click of a mouse/trackpad. Make your content dynamic, and condense it into appealing visuals which differentiates your pages from the competition, all the while making it stylish and elegant.

Sticky Product Navigation
Highlighting your Hero Products and help navigate to them quickly
Sticky Product Navigation
Either a few products are to be highlighted, or a new introduction of a product needs awareness – the Sticky Product Navigation can be a promotional tool to have in your theme. Customers could easily be distracted as they read through the website. Keeping your visitors on task, this feature will successfully improve your conversions.

Compare Switcher
An All-in-One product comparator to help visitors identify key features
Compare Switcher
With the ability to switch and display two products in such a way that the features are highlighted to show their difference is a key usability experience, especially when you are considering price vs. application. This user experience can exemplify materials, technology, performance, capabilities, and a lot more – especially between 2 to 3 items. Communicate clearly to gain confidence in the purchase, increasing your conversions.

Comparison Page
Using a T-Chart to compare product features
Comparison Page
A T-Chart does a great job of listing all the features, and displaying the specifications between products. This reinforces the Compare Switcher to provide greater in-depth detail between those products. Keep in mind that call-to-actions such as Buy Now can be incorporated into the page as the decision is being made. This is again, a great way to increase your conversions.

On-Page Sale Icon
Clearly define your event pricing and promotion
On-Page Sale Icon
Using visuals to communicate your event is key when visitors are on your page. These important cues help drive the message of the event across the site, and make sure they feel that the opportunity is to be engaged with. This feature is part of the overall experience with sticky header messaging, as well as strike-through pricing. It is all in the details, and every reinforcement helps your conversion goals.

Shop Mega Menu
Dare to do a Mega Menu navigation by category
Shop Mega Menu
Menus and Mega menus have become commonplace in the eCommerce industry. Now we can do an additional expansion of a side-bar menu to display different menu options such as categories and then move to other menu options – all dynamically. While Search is a good way to find what you are looking for, guiding your customers can be a quicker way to navigate to their needs.

Collection Hierarchy
Organise your collections in Parent/Child for ease of access
Collection Hierarchy
When your product catalog needs to scale to another level, being able to have your collections such that they can have two hierarchies, gives the users a way to drill down for what they are looking for. Keeping your product organisation simple helps visitors to find what they are looking for to then have time to see what promotions are available.

Neat and Clean Variant Selection
Select with ease your product options
Neat and Clean Variant Selection
Being able to clearly identify your selections will help visitors to add-to-cart with confidence. If your product page template needs enhancing with a better visual selection for variants and options, it is important to ensure that customers engage with clarity and determination to close the sale.

Discount Chart on Product Page
Promoting Volume Price discount on PDPs
Discount Chart on Product Page
When presented with the opportunity to help your customers with volume discounting, it is an opportunity that should not be missed. When it comes to small businesses especially, every bit of a saving counts. Therefore displaying volume discounts on the product page so that they can achieve them in the cart is a great way to get an increase in conversions.

Shipping and Tax Calculator
Having a Shipping and Tax calculation at the Cart Page
Shipping and Tax Calculator
Why burden your visitors with having to enter their full details of Email, Name and address to to find the shipping costs and tax associated with their cart? You might as well ask for their Zip/Post Code and have it calculated to get a clear picture of your total basket cost. With Shopify Shop, Google Pay and other wallet checkouts this speeds up the process of deciding and converting from the cart page. This is especially a useful feature when dealing with bulk products where shipping can be considerable based on weight/volume.

Rewards program
Reward clients as they spend on your eCommerce site
Rewards program
With the focus on returning customers, reward them for their loyalty by tracking their purchases as well as giving them discounts when certain points are reached. Additionally, there can be tiers established for the total amount spent and providing them rewards for early access to introductory collections, or having limited edition collections not available to the general audience.

Sticky Add-to-Cart Bar
Have a fixed Add-to-Cart bar while scrolling
Sticky Add-to-Cart Bar
When packing a lot of information on a PDP, the client might lose sight of the Add-to-Cart Call-to-Action at the top of the page. For that reason, a sticky bar that can capture they decision of a customer while reading the content of the page is important. This facility is based on convenience, and helping the user experience for the audience. Variants and quantities, with a cost multiplier, are part of the selection as you add-to-cart. Keep your conversions high with better usability.
Great UX and UI design helps your business grow.
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Frictionless product discovery
Quick Buy, Shop the Look, and richer PDP media speed browsing and lift AOV.
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Simplified accounts & returns
Cleaner login/activation and mobile account UX, plus Order Returns integration for a smoother post‑purchase.
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Trust & actionable data
Embedded Google/product reviews and corrected GA4/Tag Manager & pixel issues for clean attribution.
Our Work

Elle Summers Studio
We build this store using a shopify impulse premium theme and customise the design based on the client requirements.

Bonds Packaging
We have developed this store by using the shopify free dawn theme and improved the UI/UX design.

Out Grow
We build this store by migrating their existing website magento website to shopify plus plan.

Option Blend
We have designed this website with modern look and feel by implementing the shopify theme

Itspearltime
Itspearltime partnered with TheGenieLab back in 2022 to build their B2B platform and offer support with more complex Shopify development tasks.

Letishe
Letishe partnered with TheGenieLab back in 2022 to build their B2B platform and offer support with more complex Shopify development tasks.

Marsoreli
Marsoreli partnered with TheGenieLab back in 2021 to build their ecommerce website into shopify platform

Cosabella
Cosabella reached out to TheGenieLab to service their growing development needs.

Sister Jane
Sister Jane partnered with TheGenieLab back in 2017 to build their B2B platform and offer support with more complex Shopify development tasks.

Casual Basement
We undertook a platform migration and full redesign for Casual Basement. They have seen faster site speeds, improved site stability and an increase in conversion rates.

Shotkam
We've worked closely with ShotKam over the last few years to implement various design changes to their Shopify Plus store as well as site speed optimisation and UX improvements.

Journelle
Journelle engaged with TheGenieLab to support their Shopify Plus store with regular theme development, custom apps, conversion rate optimisation and SEO.

Colony Co
Colony Co. contacted us to carry out a redesign of their existing Shopify store. We helped them achieve their design goals and improved user experience and their conversion rates.

Woolery
We are managing website maintenance, App integrations and website performance.
Testimonials
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TheGenieLab successfully met all the goals of the project. The client was impressed with the team's first-class technical capabilities and expertise. TheGenieLab demonstrated excellent and clear project management and was very easy to deal with, making for an excellent working relationship.
David Meacher • Owner, Bonds Packaging Limited
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Working with Genie Lab has undoubtedly elevated our website—not just in terms of design, but with powerful functionality through custom app integrations that better align with how we connect with our customers and run our business. Fouzia, our web developer, is incredibly responsive, whether it’s a quick update or troubleshooting a little bug, she is always efficient in resolving what we need. In addition, their SEO guidance has been a huge asset. Christian has helped us optimize our site structure with thoughtful recommendations and site audits. It’s clear they care not just about the site, but about supporting our mission and helping us grow. If you’re looking to further customize your website, we would absolutely recommend GenieLab!
Kiersten • Owner, The Sōl Collective
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TheGenieLab consistently exceeds our expectations by going above and beyond the basic requirements. They offer a comprehensive range of support for our business, providing valuable ideas and constructive feedback tailored to our needs. Their commitment to understanding our challenges and helping us navigate them is truly commendable. I genuinely appreciate the dedication and patience you've demonstrated in working with us, as it has made a significant positive impact on our success.
Renata Aurea • CEO, MIMAS HOME DECOR LLC
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Fouiza and Chris were very accommodating. Fouiza created a beautiful website and I can’t wait to start selling on Shopify! They were easy to get along with and always available when I needed them.
Catherine-Rose Raffaele • CEO, Raffaele Art
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We've worked with The Genie Lab for over eight years, and I can wholeheartedly say they are great. Whenever issues have arisen, I’ve spoken directly with their CEO, Freddy, who is wonderful. He consistently ensures problems are resolved swiftly and to our satisfaction. Recently, when we acquired a sister company, they delivered an incredible website in just 14 days—it far exceeded our (high) expectations. We work with Chris as our Project Manager, then Sourabh as our main developer. Their UI/UX expert named Luke is fantastic, plus Umair is great with URL-related topics.
Stefan Hester • CEO, Anolaze
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Genie Lab has been incredible. They worked closely with me to bring my vision to reality. We had an extremely specific goal and needed functionality built that I had not been able to find with out-of-the-box shopify apps. The team communication was great, throughout the process we had weekly calls and updates as things were getting completed. We've continued to build out the app and they're been incredibly supportive, informative and effective the entire process. I Highly recommend working with Genie Lab if you are considering creating a custom application
Jay Duquette • CEO, Elev808designs.com
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I recently had the pleasure of working with The Genie Lab to build our Shopify site, and they have truly gone above and beyond my expectations. What I initially thought would be a simple e-commerce launch revealed itself to be a complex project with numerous behind-the-scenes setups that I hadn't anticipated. Thankfully, The Genie Lab came fully prepared to tackle every challenge that arose.
Their expertise and professionalism were evident from the start. The team excelled in communication, keeping me informed at every stage and ensuring the project stayed on track. They meticulously handled all the little details that make a website not just functional but truly successful.
I'm incredibly grateful for their dedication and hard work. If you're seeking a partner who delivers exceptional service and exceeds expectations, I wholeheartedly recommend The Genie Lab. They have made our website launch a seamless and rewarding experience.Kimberly • Cofounder & EMS Training Specialist
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The Genie Lab has an exceptionally competent team with deep knowledge of all things Shopify. They expertly handled the monumental task of migrating my website from Magento 2 to Shopify. Despite the complexity of the project, their consistent communication and timely completion of every task made the entire process smooth. I highly recommend their services to anyone in need of an efficient and reliable Shopify partner.
Mike • Owner and Founder of Out-Grow
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Michale Tarr and Christian Behier from The Genie Lab have been excellent to work with. They took on a very arduous task of migrating our website from a Magento platform to the Shopify platform. Our website had many issues and the migration was like fitting a square peg into a round hole, however they and their team accomplished the task. The new site looks better, runs faster and has a better SEO. I would highly recommend The Genie Lab, Michael, Christian and their team to anyone who wants reliable and professional help with their website.
Neal E. Jarest • CEO, Opulence of Southern Pines, LLC
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Had a GREAT experience working with Genielab. Super knowledgeable team and always with good disposition to help make things happen. They have a full team with devs for frontend, custom apps, etc. Thank you so much GenieLab!
ALEXIS B • Founder, Bareful
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“We very much believe that our new website will enable us to achieve our business goals. The transition from the old site to the new was smoother than we could ever have hoped for.”
Emily Stewart • CEO, ShotKam
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"Working with TheGenieLab has been a blast, they are very patient especially since we had many requirements and changes throughout. The turnaround time for the app was fairly quick, as well as their support."
CEO • Smartliner USA
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"Great communication and the work was excellent. After being told no by a few others they were able to get the job done! Will be using them for Shopify development in the future!"
George Ramos • CEO, No Live Bait Needed
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"Wanted a custom page for our new collection. Great communication during the process and did the job in under 7 days. Will be using again for sure."
Sebastian Agace • CEO, Alma De Ace
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TheGenieLab executed to the requirements with precision all the while delivering a high performance site with great merchandising qualities. The site covers features using a custom theme and a Shopify App to manage clients for B2B. Mike is a pleasure to work with, and will get things done. SIC Cups will continue to seek their services going forward.
CEO, SICCUPS.com
UX Design
Website Features



